You are aware that there are many scammers and fraudulent actors operating in this business, causing significant damage. To prevent this, we have developed a clear and binding procedure together with our partners.
If you wish to work with us and want to ensure proper and secure delivery, we kindly ask you to strictly adhere to our procedure. This allows us to conduct the necessary verification correctly.
You will be onboarded directly with the refinery and will enter into a contract directly with the refinery. To guarantee this, strict compliance with the process is required. We appreciate your understanding.
Client Onboarding and Preliminary Verification:
1. Letter of Interest (LOI): The Buyer shall provide a duly completed Letter of Interest (LOI) clearly specifying the exact product requested and the required quantities, to enable the Seller to accurately evaluate the request and proceed with the corresponding due diligence and verification procedures. The LOI must be issued on the official letterhead of the requestingcompany, signed by an authorized representative, and affixed with the company stamp/seal.
2. Company Profile: The product requester shall provide a comprehensive Company Profile to enable the Seller to evaluate the entity’s background, operational structure, and compliance standing, including company registration details (legal name, incorporation number, and jurisdiction), ownership structure and identification of ultimate beneficial owners (UBOs), full corporate structure with subsidiaries, affiliates, and any associated or formerly held entities within the group, key management personnel and principal officers, description of core business activities and operational sectors, as well as all relevant licenses, certifications, and compliance accreditations. All information must be current, accurate, and consistent with official corporate records and public registries.
3. Know Your Customer (KYC) Form: The requesting entity shall provide a fully completed Know Your Customer (KYC) form, including a valid copy of the company’s legal license, a copy of the authorized signatory’s passport, full banking details of the institution that will be used for payment, all required corporate documentation, and any additional standard compliance information as mandated by regulatory and industry best practices. All submitted information must be accurate, current, and verifiable.
4. Charter Party Agreement (CPA): This agreement must be issued in favor of the requesting company (the Buyer). The Buyer is required to provide a CPA from a Dutch Shipping Logistics with appropriate permissions and a license to operate within the waters and territory of the Netherlands. The buyer’s appointed logistics company must be VERIFIED, APPROVED, and ACCEPTED by the seller before the execution of the transaction.
5. Bank Details: Full and verifiable information regarding the banking institutions designated to manage the transaction is required. During the initial client acceptance phase, a Proof of Funds (POF) must be provided by the bank that will execute the payment. The POF shall be issued in the form of either a Bank Capability Letter or a Bank Statement, both prepared in accordance with international banking best practices and dated no more than five (5) business days prior to submission.
Core Transaction Execution
1. Buyer issues ICPO along the following documents. Buyer’s Company Certificate of Registration or Company’s Profile with Buyer’s CPA in accordance to Seller’s delivery transaction terms.
2. Seller issues Commercial Invoice and Tank to Vessel Injection Agreement to be countersign by the Buyer and its Logistics Shipping Company, Buyer Provide its nominated Vessel Q88 alongside with Safety Management Certificate of the Ship.
3. Seller provides the following documents for Buyer to verify the product in Seller’s Tank.
a) Fresh SGS Report.
b) Tank Storage Receipt.
c) Authorization to Verify.
d) Dip-test Authorization Letter.
e) Certificate of Origin.
f) NCNDA/IMFPA.
g) Statement of Product Availability.
4. Buyer conduct Dip-test Inspection of the Product in Seller’s Tank at Buyer’s own expense and upon satisfactory Dip Test Inspection carried out by the buyer. Buyer Makes Payments via MT103-T/T within 48-72 hours to Seller’s Beneficiary Account for the Total Cost of Product and lifting commences with Title Ownership Certificate and any other Exportation Documents is handed Over to Buyer.
5. Seller within 48 hours pays Commission to all Intermediaries Involve in the Transaction as Per signed NCNDA/IMFPA.
Please note: the procedures outlined in both phases are non-negotiable, and progression to Phase 2 will only be permitted upon the successful completion of Phase 1, after the potential client has passed the preliminary due diligence.
Client Onboarding and Preliminary Verification:
1. Letter of Interest (LOI): The Buyer shall provide a duly completed Letter of Interest (LOI) clearly specifying the exact product requested and the required quantities, to enable the Seller to accurately evaluate the request and proceed with the corresponding due diligence and verification procedures. The LOI must be issued on the official letterhead of the requesting company, signed by an authorized representative, and affixed with the company stamp/seal.
2. Company Profile: The product requester shall provide a comprehensive Company Profile to enable the Seller to evaluate the entity’s background, operational structure, and compliance standing, including company registration details (legal name, incorporation number, and jurisdiction), ownership structure and identification of ultimate beneficial owners (UBOs), full corporate structure with subsidiaries, affiliates, and any associated or formerly held entities within the group, key management personnel and principal officers, description of core business activities and operational sectors, as well as all relevant licenses, certifications, and compliance accreditations. All information must be current, accurate, and consistent with official corporate records and public registries.
3. Know Your Customer (KYC) Form: The requesting entity shall provide a fully completed Know Your Customer (KYC) form, including a valid copy of the company’s legal license, a copy of the authorized signatory’s passport, full banking details of the institution that will be used for payment, all required corporate documentation, and any additional standard compliance information as mandated by regulatory and industry best practices. All submitted information must be accurate, current, and verifiable.
4. Tank Storage Agreement (TSA): A copy of the Tank Storage Agreement (TSA) issued in favor of the buyer’s company is required. Even if Tier 1 logistics providers such as Vopak, VTTI, or others are involved, this request remains unchanged. The buyer’s appointed tank farm company must be VERIFIED, APPROVED, and ACCEPTED by the seller before the execution of the transaction for the following reasons:
• The seller must verify the buyer’s appointed tank farm company (TSA) to ensure it meets our standards and has a clean record with authorities and the law, in order to avoid any risks related to product quality or quantity during injection, and to prevent contamination of our product.
• Not all tank farm companies have the proper pipeline routing map to inject fuel from all regions in the Netherlands to tank facilities.
• Not all tank farm companies have port approval or a secure transloading network from the tank facility to the loading port/vessel.
5. Bank Details: Full and verifiable information regarding the banking institutions designated to manage the transaction is required. During the initial client acceptance phase, a Proof of Funds (POF) must be provided by the bank that will execute the payment. The POF shall be issued in the form of either a Bank Capability Letter or a Bank Statement, both prepared in accordance with international banking best practices and dated no more than five (5) business days prior to submission.
Core Transaction Execution
1. Buyer issues ICPO along the following documents, Buyer’s Company Certificate of Registration or Company’s Profile in accordance to Seller’s delivery transaction terms.
2. Seller issue to buyer Commercial Invoice, Buyer sign with initials and return back to Seller along Buyer Logistics Documents for Reception of the Product which Include (Tank Storage Agreement with the Buyer Tank Farm/Tank Lessor/Tank Operator for Seller Confirmation & Approval / Acceptance).
Note: Buyer’s TSA must not exceed at most, 14 days from date of issuance.
3. Seller provides the following PPOP documents to Buyer.
a) Product Quality Passport.
b) Export License.
c) Statement of Product Availability.
d) Letter of Commitment to Supply.
e) Certificate of Origin.
f) Tank Storage Receipt.
g) Authorization to Verify (ATV)
Within 5 days upon the receipt of the above PPOP documents, Buyer Provide its Tank Receipt/ … Coordinate for Reception of product at Delivery Port.
4. NCNDA/IMFPA to be sign by all parties for commissions payment awareness.
5. Upon Seller Receipt and Confirmation of Buyer Reception / Storage Facility Tank Receipt/ Coordinate, Seller Commence the Delivery / Injection to Buyer Reception Facility ta Delivery Port and Issue to Buyer the Delivery / Injection Report Documents along with DTA in other for Buyer to conduct Dip-Test inspection at buyer’s reserved Storage Facility.
6. Upon satisfactory Dip-Test Inspection carried out by the Buyer, Buyer makes payment via MT103-TT to Seller’s Beneficiary Account for the total cost of product delivered into its Reception Facility at Deliver Port and lift the Product with Title Ownership and all exportation
documents are handed over to the Buyer.
7. Seller pays Commission to all Intermediaries Involve in the Transaction as Per NCNDA/IMFPA Signed and Submitted by Intermediaries to Seller for Approval and Final Endorsement.
Please note: the procedures outlined in both phases are non-negotiable, and progression to Phase 2 will only be permitted upon the successful completion of Phase 1, after the potential client has passed the preliminary due diligence.
Client Onboarding and Preliminary Verification:
1. Letter of Interest (LOI): The Buyer shall provide a duly completed Letter of Interest (LOI)
clearly specifying the exact product requested and the required quantities, to enable the Seller to accurately evaluate the request and proceed with the corresponding due diligence and verification procedures. The LOI must be issued on the official letterhead of the requesting company, signed by an authorized representative, and affixed with the company stamp/seal.
2. Company Profile: The product requester shall provide a comprehensive Company Profile to enable the Seller to evaluate the entity’s background, operational structure, and compliance standing, including company registration details (legal name, incorporation number, and jurisdiction), ownership structure and identification of ultimate beneficial owners (UBOs), full corporate structure with subsidiaries, affiliates, and any associated or formerly held entities within the group, key management personnel and principal officers, description of core business activities and operational sectors, as well as all relevant licenses, certifications, and compliance accreditations. All information must be current, accurate, and consistent with official corporate records and public registries.
3. Know Your Customer (KYC) Form: The requesting entity shall provide a fully completed Know Your Customer (KYC) form, including a valid copy of the company’s legal license, a copy of the authorized signatory’s passport, full banking details of the institution that will be used for payment, all required corporate documentation, and any additional standard compliance information as mandated by regulatory and industry best practices. All submitted information must be accurate, current, and verifiable.
4. Tank Storage Agreement (TSA): A copy of the Tank Storage Agreement (TSA) issued in favor of the buyer’s company is required. Even if Tier 1 logistics providers such as Vopak, VTTI, or others are involved, this request remains unchanged. The buyer’s appointed tank farm company must be VERIFIED, APPROVED, and ACCEPTED by the seller before the execution of the transaction for the following reasons:
• The seller must verify the buyer’s appointed tank farm company (TSA) to ensure it meets our standards and has a clean record with authorities and the law, in order to avoid any risks related to product quality or quantity during injection, and to prevent contamination of our product.
• Not all tank farm companies have the proper pipeline routing map to inject fuel from all regions in the Netherlands to tank facilities.
• Not all tank farm companies have port approval or a secure transloading network from the tank facility to the loading port/vessel.
5. Bank Details: Full and verifiable information regarding the banking institutions designated to manage the transaction is required. During the initial client acceptance phase, a Proof of Funds (POF) must be provided by the bank that will execute the payment. The POF shall be issued in the form of either a Bank Capability Letter or a Bank Statement, both prepared in accordance with international banking best practices and dated no more than five (5) business days prior to submission.
Core Transaction Execution
1. Buyer issues ICPO together with Tank Storage Agreement (TSA) upon acceptance of seller’s offer.
2. Seller issues Commercial Invoice (CI) for the available quantities on hand to be sold to the buyer.
3. Buyer signs and then returns the Commercial Invoice with NCNDA/IMFPA signed by all buyer groups with commission structures.
4. The seller issues the Injection Programming Agreement (IPA) for the seller, buyer, and buyer’s logistic company. All three parties sign and endorse the Injection Programming Agreement (IPA).
5. After successful signing and sealing of the (IPA) by all three parties, the seller issues the following documents to the buyer:
a) (Three) 3 days unconditional dip test authorization (DTA)
b) Fresh uncut SGS Report (Not less done 24hrs)
c) Reservoir storage receipt with GPS Coordinates
d) Authorization to verify (ATV)
e) Injection report
f) Certificate of origin
g) Authorization to sell and collect (ATSC)
6. Buyer, upon verification and confirmation of the product and the PPOP documents, orders SGS to conduct the dip test in the seller’s reservoir at buyer’s expense.
7. Upon successful Dip Test, the seller commences injection immediately into the buyer’s tank and issues the buyer a title of ownership certificate to be followed by all export documentation.
Buyer makes full payment for the product via MT 103 TT.
Please note: the procedures outlined in both phases are non-negotiable, and progression to Phase 2 will only be permitted upon the successful completion of Phase 1, after the potential client has passed the preliminary due diligence.
Client Onboarding and Preliminary Verification:
1. Letter of Interest (LOI): The Buyer shall provide a duly completed Letter of Interest (LOI) clearly specifying the exact product requested and the required quantities, to enable the Seller to accurately evaluate the request and proceed with the corresponding due diligence and verification procedures. The LOI must be issued on the official letterhead of the requesting company, signed by an authorized representative, and affixed with the company stamp/seal.
2. Company Profile: The product requester shall provide a comprehensive Company Profile to enable the Seller to evaluate the entity’s background, operational structure, and compliance standing, including company registration details (legal name, incorporation number, and jurisdiction), ownership structure and identification of ultimate beneficial owners (UBOs), full corporate structure with subsidiaries, affiliates, and any associated or formerly held entities within the group, key management personnel and principal officers, description of core business activities and operational sectors, as well as all relevant licenses, certifications, and compliance accreditations. All information must be current, accurate, and consistent with official corporate records and public registries.
3. Know Your Customer (KYC) Form: The requesting entity shall provide a fully completed Know Your Customer (KYC) form, including a valid copy of the company’s legal license, a copy of the authorized signatory’s passport, full banking details of the institution that will be used for payment, all required corporate documentation, and any additional standard compliance information as mandated by regulatory and industry best practices. All submitted information must be accurate, current, and verifiable.
4. Charter Party Agreement (CPA): This agreement must be issued in favor of the requesting company (the Buyer). The Buyer is required to provide CPA from a Dutch Shipping Logistics with appropriate permissions and license to operate within the waters and territory of Netherlands. The buyer’s appointed logistics company must be VERIFIED, APPROVED, and ACCEPTED by the seller before the execution of the transaction.
5. Bank Details: Full and verifiable information regarding the banking institutions designated to manage the transaction is required. During the initial client acceptance phase, a Proof of Funds (POF) must be provided by the bank that will execute the payment. The POF shall be issued in the form of either a Bank Capability Letter or a Bank Statement, both prepared in accordance with international banking best practices and dated no more than five (5) business days prior to submission.
Core Transaction Execution
1. Buyer issues ICPO and Company Registration Certificate to Seller with Buyer’s Passport Copy.
2. Seller issue to buyer Commercial Invoice for the available quantity. Buyer signs and returns the CI to Seller.
3. Seller sends the following Partial POP documents to Buyer:
a) Tank Storage Receipt.
b) Export License.
c) Certificate of Quantity and Quality.
d) Statement of Product Availability.
e) Authorization to Verify (ATV).
f) Certificate of Origin.
4. Buyer extends the Seller’s Tank for 7 days duration in other to cover the period for the Product Dip Test SGS Inspection.
5. NCNDA IMFPA to be sign by all parties for commissions payment awareness and Upon receipt of the validated TSR, Seller releases the DTA. After the successful Dip-Test in the Seller’s Tank, Buyer makes 100% payment via MT103-TT for the total product value to Seller and Seller transfers the Title Ownership to Buyer. Seller pays commission to al intermediaries involved in the transaction within 48 hours.
6. Buyer Provide its nominated Vessel CPA, Q88 alongside with Safety Management Certificate of the Ship and lifting commences.
7. Seller submits the Draft SPA to Buyer for Rolls & Extensions monthly deliveries.
8. Buyer reviews and signs the SPA and issues SBLC MT760 or DLC MT700 for the length of the contract or for each lift per schedule. Buyer pays by MT 103/TT after Dip Test on each month’s delivery. The subsequent deliveries will commence according to the terms and conditions of the contract.
9. Seller pays commissions to all intermediaries as per IMFPA/NCNDA in 48 hours after receiving payment from Buyer in the Transaction as Per the signed NCNDA/IMFPA.
Please note: the procedures outlined in both phases are non-negotiable, and progression to Phase 2 will only be permitted upon the successful completion of Phase 1, after the potential client has passed the preliminary due diligence.
1. Seller Issue OFFER.
2. Buyer Issue ICPO+CIS+POF (optional), and Buyer OFFICIAL LETTER OF GUARANTEE that Buyer will be able to issue the SBLC via SWIFT MT760 within 7 Working Days Maximum excluding Saturday and Sunday after Receipt of the PPOP Documents, and Buyer Failure to Perform within the 7 days period, Buyer will make payment of Deposit via MT103-T/T for the Shipment Logistics Directly to the Shipping Company to Guarantee Buyers Commitment into the Transaction for the Delivery of the Product to Buyer Port Destination.
3. Seller Issue Contract, Buyer Signs Contract and return back to Seller.
4. Seller issue to Buyer the below listed Documents:
A. Notarized Allocation Commitment to Supply.
B. Analytical Report (Kazakhstan Product Passport)
C. Certificate of Origin (Kazakhstan)
D. NOR (NOTICE OF READINESS) Issued by the Shipping Company to Commence Delivery of Product to Buyer Destination Port.
E. NCNDA/IMFPA for commission payment awareness.
F. Commercial Invoice.
5. Upon Buyer Receipt of the Above Listed Documents, Buyer Issue SBLC via SWIFT MT6760 within 7 working Days Maximum excluding Saturdays and Sunday , and Buyer Failure to Perform within the 7 days period, Buyer will make payment via MT103-T/T Directly to the Shipping Company for the Shipment Logistics for Delivery of the Product which also Guarantee Buyers Commitment into the Transaction for the Delivery of the Product to Buyer Port Destination.
6. Upon Seller Confirmation of Receipt of Buyer SWIFT COPY of SBLC via SWIFT MT760 or SWIFT COPY of MT103-T/T for the Shipment Logistics Directly to the Shipping Company to Guarantee Buyers Commitment into the Transaction for the Delivery of the Product to Buyer Port Destination, Seller’s Bank send 2% PB to the Buyer’s Bank and Seller Commence Shipment Delivery to Buyer Destination Port and issue to buyer the Shipment Documents as listed below;
A. Bill of Lading.
B. Loading Certificate.
C. Carrier Certificate.
D. Ullage Report.
E. SGS or Similar Certificate of Quantity & Quality.
F. Vessel Details.
7. Upon Arrival of the Product at Buyer Destination Port after Buyer CIQ/Q&Q at Buyer Discharge Terminal, Buyer Releases Payment via MT103-T/T for the Total Cost product.
8. Seller pays Commission to Intermediaries as per NCNDA/IMFPA Submitted by Intermediaries, Subsequent monthly Delivery Continues for 12 months Delivery period.
1. Buyers issues Irrevocable Corporate Purchase Order (ICPO) addressed to the Seller Refinery.
2. Seller issues the Draft SPA/ Commercial Invoice to buyer open for general amendment and final signatory.
3. Seller and Buyer further signs an Escrow agreement via secure email and upon successful signing the escrowagreement.,
An NCNDA/IMFPA commission protection is signed by all parties involved.
4. Seller releases the following PPOP documents to Buyer.
LIST OF PPOP DOCUMENTS:
A. Certificate of Quantity and Quality.
B. Export License.
C. Letter of Commitment to supply.
D. Certificate of Origin.
E. Statement of Product Availability
F. Tank Storage Receipt.
5. Both Seller and buyer within three (3) business days prior to signing of the ESCROW AGREEMENT make a non-performance security deposit of 5% each, Sum up total (10%) of the nominal face value of the commercial invoice to the ESCROW/IOLTA account. The non-performing party forfeits the escrow deposit to the offended party if it fails to perform its obligation as per the signed commercial invoice.
6. Seller appoints a reliable shipping logistics company, both Seller and Buyer sign the Charter Party Agreement (CPA) together with the shipping and logistics company (A three parties CPA), along with Marine Insurance Policy (MIP). Seller makes payment for the chartered freight cost with the appointed shipping company for the transportation of the product to buyer’s designated discharge port and seller releases to buyer the below listed POP documents.
LIST OF POP DOCUMENTS:
A. Fresh SGS Report.
B. Ullage Report.
C. Clean-on- board Ocean Bill of Lading.
D. Vessel Tanker Details.
E. Vessel Q88.
F. Cargo Manifest.
7. Upon arrival of the vessel at Discharge Port, the vessel captain will hand over all issued documents, original hard copies directly to the buyer.
8. Buyer pays for the total contract value after SGS/CIQ or equivalent inspection at the discharge port via TT Wire Transfer / MT103 while offloading will commence immediately and Seller pays Commission to all Intermediaries Involve in the Transaction as Per NCNDA/IMFPA Signed and Submitted by Intermediaries to Seller for Approval and Final Endorsement.
